FAQ

Yes, this is possible. However, it is essential to first ensure that the underlying tiles are firmly fixed. The surface of the old tiles must be thoroughly cleaned, then a primer coating should be applied. Following Marjan Tile Company’s installation guidelines and the recommendations of the primer and tile adhesive manufacturers, the new tiles can be installed directly over the existing tiled surface

Yes, it is possible—provided that a few key factors are considered, such as ensuring the tiles have uniform thickness, using appropriate grout spacing, and maintaining proportional harmony between the tile dimensions. With these considerations in place, tiles of various sizes can be successfully installed on the same surface

Uniformity in shade (nuance) and caliber helps prevent visible differences in color and size between tiles, ensuring a consistent and harmonious final appearance.

No, this is generally not recommended. Color differences between tiles can negatively affect the appearance of the tiled surface. Therefore, using tiles with varying shades is strongly discouraged. Before installing tiles in a specific and unified space, it is essential to ensure that their shades are consistent. At Marjan Tile Company, shade codes are typically indicated by English letters on the packaging and at the end of the 13-digit product code listed on the sales invoice.

To learn more about this, please refer to the ceramic tile catalog available in the “Catalog” section of Marjan Tile Company’s website. You may also contact Marjan Tile’s authorized agents (contact information is available on the company’s website) or speak directly with Marjan Tile experts by calling +98 31 36281237.

To learn more about this topic, please refer to the ceramic tile catalog available in the “Catalog” section of Marjan Tile Company’s website. You may also contact Marjan Tile’s authorized agents (contact information is available on the website) or speak directly with Marjan Tile experts by calling +98 31 36281237.

To learn more about this topic, please refer to the ceramic tile catalog available in the “Catalog” section of Marjan Tile Company’s website. You may also contact Marjan Tile’s authorized agents (contact information is available on the website) or speak directly with Marjan Tile experts by calling +98 31 36281237.

11. Cutting Selecting the appropriate cutting method, using high-quality tools, applying gentle pressure, and maintaining proper speed during cutting are essential. Marjan Tile Company recommends using a disk saw with the wet cutting method (with water) for cutting its porcelain tiles. 2. Drilling The type of tool, hole diameter, and the base on which drilling is performed are important. For drilling ceramic tiles, a hole saw (used with water during cutting) should be employed. If a hole saw is not available, special diamond drill bits must be used, and conventional metal drill bits should be avoided. Additionally, tiles must be placed on non-elastic bases without any cavities, and water should be used during the drilling process..

Generally, the joint width is recommended based on the size of the tiles used and whether they are rectified or not. It typically ranges from a minimum of 1.5 mm to a maximum of 10 mm, depending on personal preference. For non-rectified tiles, a minimum joint width of 3 mm is recommended

No, thanks to advancements in the use of pigments in tile adhesives, a wide range of color tones can now be used for grouting. This choice depends entirely on the designer’s and customer’s preferences

No, it is recommended to use joints for the following three reasons: 1. There may be slight dimensional differences between tiles, especially non-rectified ones. Using joints helps prevent potential installation issues. 2. Joints enhance the overall strength and stability of the tile installation. 3. Without grouting, water or contaminants can seep between the tiles and underneath them, which over time may damage the tiles and lead to unpleasant odors or hygiene problems in the space.

You can purchase Marjan Tile products through the company’s authorized agent8s. Their contact information is available on Marjan Tile Company’s official website.

You can view the products and catalogs on Marjan Tile Company’s official website. Additionally, you may visit the company’s authorized dealers for more detailed information.

To obtain pricing information, please contact Marjan Tile Company’s authorized dealers. They provide access to product details and pricing, and their contact information is available on the company’s official website.

No, orders are only fulfilled through Marjan Tile Company’s authorized dealers.

Yes, you can access tile samples through Marjan Tile Company’s authorized agents.

Please report your complaint regarding the purchased product to the authorized dealer from whom you bought the tiles. The dealer will forward your complaint to Marjan Tile Company, and after review, the outcome will be communicated to you

To submit your non-product-related complaints, please contact the CRM department of Marjan Tile Company at +98 31 36281237

high water absorption are not suitable for all applications and are limited to indoor environments (floors and walls). In contrast, porcelain tiles (with water absorption less than 0.5%) are suitable for all types of applications, including outdoor and indoor areas, in both hot and cold climates. Marjan Tile Company manufactures all its products with water absorption below 0.5%, meaning they are porcelain tiles, fully meeting customer needs for both indoor and outdoor use

Yes. The ceramic tiles produced by Marjan Tile Company comply with ISO standard 10545-13 and are resistant to household detergents, acids, and bases. Additionally, the industrial tiles manufactured by Marjan Tile Company meet ISIRI 3051 standards and are resistant to industrial chemicals—except for hydrofluoric acid and its derivatives.

Yes, all products of this company are porcelain tiles (with water absorption below 0.5%) and, when installed properly with correct substrate preparation and grouting, are resistant to frost

Marjan Tile Company has consistently invested heavily to ensure that its tile production process causes minimal potential harm to the environment.

Yes, various types of glazes are used in the tile manufacturing process, each exhibiting different behaviors regarding abrasion and slip resistance. At Marjan Tile Company, most products are made with glazes that offer high abrasion resistance. Additionally, to reduce slipperiness, different types of glazes are used to produce a wide range of products

At Marjan Tile Company, industrial tiles are manufactured in two main categories: acid-resistant tiles and alkali-resistant tiles.

The industrial tiles produced by Marjan Tile Company are suitable for environments exposed to acids and alkaline substances (excluding hydrofluoric acid) and heavy loads. They are also ideal for areas requiring frequent cleaning with acidic or alkaline detergents. Marjan’s acid-resistant industrial tiles are used in various industries such as food, dairy, pharmaceuticals, packaging, oil, gas and petrochemicals, battery rooms, laboratories, acid tanks, and more. Due to their wide range of applications, additional uses are listed in the Industrial Acid-Resistant Tile Catalog available in the catalog section of Marjan Tile Company’s website. These tiles comply with Iranian standards 25 and 3051, as well as ISO 9001, ISO 13006, EN 14411, and CE standards of Europe.

The industrial acid-resistant tiles produced by Marjan Tile Company feature high mechanical and chemical resistance, acid resistance, stain resistance, high abrasion resistance, and very low water absorption. These properties make them suitable for environments exposed to acids (excluding hydrofluoric acid) and heavy loads. For detailed technical specifications and packaging information, please refer to the Industrial Acid-Resistant Tile Catalog available in the catalog section of Marjan Tile Company’s website, or contact the company’s specialists at +98 31 36281237.

To learn more about this topic, please refer to the Industrial Acid-Resistant Tile Catalog available in the catalog section of Marjan Tile Company’s website, or contact the company’s specialists at +98 31 36281237.

During the installation process, it is essential to ensure proper substrate preparation, select the appropriate adhesive/mortar, and use suitable grouting materials. For more information, please refer to the Ceramic Tile Catalog available in the catalog section of Marjan Tile Company’s website, or contact Marjan Tile’s authorized dealers (contact details are available on the website) or the company’s specialists at +98 31 36281237.

The selection of appropriate installation and grouting materials depends on the environmental operating conditions, including the level of chemical exposure, chemical concentration, ambient temperature, floor load, and similar factors. For more information, please refer to the Ceramic Tile Catalog available in the catalog section of Marjan Tile Company’s website, or contact Marjan Tile’s authorized dealers (contact details are available on the website) or the company’s specialists at +98 31 36281237.